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We take our customer care very seriously. While our aim is to make our
website easy to understand, and navigate we know there are times when you may
need a bit of assistance. We have provided a number of ways for our Customer Care team
to help you:
For product information or assistance:
info@profileltd.com
For service inquiries or assistance:
info@profileltd.com
For customer support or assistance:
info@profileltd.com
We will respond to you within 24 hours, during regular
business hours. All email correspondence is completely confidential.
www.profileltd.com
customers may also use our telephone support center to contact a
service representative during regular business hours:
Please send any specific information about your request so we
can direct it to the appropriate people:
Live Customer Care Center
Tel.: 604-278-3700
Fax: 604-278-3807
Monday to Wednesday 9:00am to 6:00 PM (PST)
Thursday & Friday 9:00am to 8:00 PM (PST)
Saturday 9:00am to 500 PM (PST)
Statutory holidays please leave a
message. A customer representative will contact you within 24 hours of the
first business day.
Send your inquiries to:
Profile
Attention: Customer Care Center
#120, 6960 No. 3 Road
Richmond/BC, Canada V6Y 2C5
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